Terms & Service
Welcome to SmileArc™. Throughout the site, the terms “we”, “us” and “our” refer to SmileArc™. SmileArc™ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any worms, viruses or any destructive code.
A breach of any of the Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve:
- transmissions over various networks; and
- changes to conform and adapt to technical requirements of connecting networks or devices.
Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
3. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
4. Products & Services
Certain products or services may be available exclusively online through the website.
We reserve the right to:
- limit the sales of our products or Services to any person or region;
- limit quantities of products;
- discontinue products at any time;
- change product pricing without notice.
We make every effort to display products and colors as accurately as possible, but we cannot guarantee your device’s display will be accurate.
5. Billing & Account Information
We reserve the right to refuse any order you place with us.
We may limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
6. Shipping & Delivery
Delivery times are estimates only and are not guaranteed.
SmileArc is not responsible for delays caused by couriers, customs, weather conditions or other circumstances outside our control.
Risk of loss and title for items purchased pass to you upon delivery to the carrier.
7. Returns & Refunds
Please refer to our Refund Policy for detailed information regarding returns, refunds and exchanges.
We reserve the right to refuse refunds where products show signs of misuse, intentional damage or excessive wear.
8. Product Disclaimer
SmileArc products are intended for general cosmetic and personal care use only.
Our products are not medical devices and are not intended to diagnose, treat, cure or prevent any disease.
Individual results may vary.
Always follow product instructions carefully.
9. Third-Party Tools & Links
We may provide access to third-party tools or links which we neither monitor nor control.
We are not liable for any harm or damages related to purchases or use of goods, services or content from third-party websites.
10. User Comments & Feedback
If you send submissions, suggestions or feedback, you agree that we may use, edit, publish and distribute them without restriction.
We are under no obligation:
- to maintain comments in confidence;
- to pay compensation;
- or to respond to comments.
11. Prohibited Uses
You are prohibited from using the site or its content:
- for unlawful purposes;
- to violate regulations or laws;
- to infringe intellectual property rights;
- to harass, abuse or discriminate;
- to upload malicious code;
- to collect personal information of others;
- for spam, phishing or fraudulent activity.
We reserve the right to terminate your use of the Service for violating prohibited uses.
12. Limitation of Liability
To the fullest extent permitted by law, SmileArc™ and its affiliates, directors, employees, suppliers and service providers shall not be liable for any injury, loss, claim or damages arising from your use of the Service or products purchased through the site.
13. Indemnification
You agree to indemnify and hold harmless SmileArc™ and its affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
14. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of South Africa.
15. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.
16. Contact Information
Questions about the Terms of Service should be sent to:
Email: smilearc@oryndalegroup.com